Know your people abroad are safe.
When something goes wrong overseas, the teams who own traveller safety shouldn't be reconstructing an itinerary from old emails. SOS Global gives them one console for every trip, check-in and alert — and gives staff a safety app they'll actually use.
The duty-of-care console
Live risk from US State Dept & UK FCDOSecurity incident · Nairobi, Kenya
Jamie Wintle · flagged 2 min ago
- Jamie WintleLive SOS
- Priya NairOverdue
- Marc BouletDue 14:10
Everything a duty-of-care programme needs
From the first trip request to the post-incident report — in one licensed platform.
Trip-based workforce register
See who is where by trip and deployment — consent-based, privacy-first, no covert GPS surveillance of staff.
Automated check-ins
Flexible one-to-30-minute incident cadences; missed check-ins escalate to your admin team and on-call responders within minutes.
Journey Management Plans
Travellers submit plans or responders push auto-approved plans to them, with timed check-ins from departure to arrival.
Pre-travel risk approvals
High-risk destinations auto-flag for sign-off, with acknowledged briefings recorded against each traveller.
Mass crisis broadcast
Push an alert to everyone in — or booked to — a country by push, SMS and email, and track acknowledgements live.
Geofenced high-risk zones
Draw a zone; staff are warned on entry and your responders get the alert at the same moment.
Incident & case management
An immutable, timestamped log of what happened and how it was resolved — exportable for compliance reporting.
Nearby colleague response
After an SOS, show nearby consenting, checked-in colleagues by distance and direction, then alert those people in one tap.
Staff safety app
One-tap local emergency numbers, guided incident protocols, medical card, embassy details, what3words and offline access.
Live country risk data
Threat levels synced nightly from US State Department and UK FCDO advisories, alongside your own briefings.
Offline situational phrasebook
Categorised emergency phrases in 12 languages, cached for offline use, with a high-contrast mode staff can hand to someone else.
White-label & multi-tenant
Your logo, your colours, your roles: Owner, Admin, Emergency Admin, Viewer and field staff.
One console from the first trip request to the post-incident report
Three moments decide whether a duty-of-care programme works: before they fly, while they are there, and when something goes wrong.
Stop asking “where is everyone?” — the console already knows
Search hundreds of staff, filter by risk level or check-in status, and see instantly who needs attention. Live threat ratings sync nightly from US State Department and UK FCDO advisories, so everyone is working from the same picture as your responders.
- Roster ranked by who needs attention, not alphabetically
- Missed check-ins escalate automatically to the on-call responder
- Role-based access for security, travel risk and on-call responders
See the gap, then start the response
The daily board separates staff who are safe, still due and already missed. Responders can identify who needs attention and begin the organisation’s escalation process from the same screen.
- Local cut-off times shown clearly for each traveller
- Missed staff separated from routine outstanding check-ins
- Search and filter across teams, countries and status
Avoid the CBD until further notice. Reply “SAFE” or acknowledge in the app.
Reach everyone in a country in under a minute
A crisis broadcast targets everyone currently in — or booked to travel to — an affected country or region. Delivery goes out by push, SMS and email, and acknowledgement is tracked person by person until the list is clear.
- Audience resolved automatically from live trips and deployments
- Unacknowledged staff escalate to their team leads
- Every message and response stored for the post-incident report
Pre-travel approvals that stand up to scrutiny
Trips to high-risk destinations are flagged for sign-off automatically. Travellers acknowledge the country briefing, approvers record their decision, and the whole chain is timestamped — the documented process ISO 31030 asks for.
- Risk rating drives the workflow, not manual judgement
- Briefing acknowledgement recorded per traveller
- Exportable register for auditors and insurers
Journey plans work in both directions
A traveller can submit a route for approval, or a central responder can create an approved plan and send it directly to a named traveller. Starting either plan creates the same timed check-in schedule through to arrival.
- Origin, destination, waypoints, driver and vehicle in one plan
- Admin-pushed plans are clearly attributed and ready to start
- Missed journey check-ins automatically open a central incident
A case record, and a responder who is awake
Every SOS opens a central case immediately, asks the traveller what happened, then guides them through the right protocol, nearby colleague response and short check-ins.
From first alert to resolution — exportable for insurers and auditors.
Roles, seats and shifts decide exactly who an SOS wakes at 3am.
A safety app staff will actually open
The right local emergency number one tap away — then guided incident protocols, nearby consenting colleagues, Journey Management Plans, short check-ins, what3words and an offline phrasebook.
Central flag, situation protocol and one-tap alerts to nearby consenting colleagues.
Choose one to 30 minutes in serious incidents; misses escalate automatically.
Submit a plan or start one sent by a responder, with timed checks through arrival.
Me están siguiendo
Llame a la policía, por favor
Five practical categories, 12 bundled languages and high-contrast show mode.
Live in days, not quarters
No hardware, no app store delays, no six-month integration programme.
Load your people and trips
Assign seats, import destinations, set your risk thresholds and on-call rota. Live in days, not quarters.
The platform watches for you
Nightly US State Dept and FCDO risk syncs, automated check-ins, geofenced zones and approval flags — all without anyone chasing.
Respond, then prove it
Broadcast, escalate, open a case, resolve it — with every step timestamped for the post-incident report.
Pricing built around your workforce
Tell us about your team, destinations and operating model. We’ll shape a package around the coverage you need.
Platform licence
Scoped to your headcount and destinations.
Priced per seat
- Unlimited admin users and roles
- Crisis broadcast, geofencing, incident register
- White-label branding
Per seat
Discounted rates as your programme grows.
Volume-based
- Full staff safety app, online and offline
- Check-ins, briefings and SOS escalation
- Seats are transferable as teams change
Questions travel risk teams ask us
Is this tracking employees?
No. Visibility is trip-based and consent-driven. Staff choose to share live location, and can see exactly what their employer can see. Continuous covert tracking is deliberately not part of the product.
How does it help with ISO 31030?
Risk-rated destinations, a documented pre-travel approval flow, acknowledged briefings, check-ins and an immutable incident log give you the evidence trail the standard expects.
What happens when someone presses SOS?
The alert, location and medical card go straight to your Emergency Admins by push, SMS and email, and open a case in the incident register automatically. Organisations confirm their on-call coverage before staff go live, so every alert always has someone assigned to reach it.
How do we roll it out?
Buy annual seats, assign them to deployed staff, and park or reassign as roles change. Staff install a lightweight app — no app store approval delays.
How is our information protected?
The platform runs on Supabase-hosted cloud infrastructure, with data encrypted in transit and at rest. Role-based access controls limit information to authorised people within your organisation. Our Privacy Policy sets out how data is handled and lists the categories of subprocessors we use. Read the Privacy Policy.
Let’s talk about your duty-of-care programme
Tell us where your people work, how you currently manage travel risk, and what your response team needs. We’ll arrange a focused conversation and tailored demonstration.